Setting up installment payments

Offering payment in several installments can make the difference between a closed sale and a lost one. But a poorly framed schedule quickly becomes a source of non-payment. Here is how to set it up properly.

1. Decide what you agree to spread

Not everything can be spread. Set simple rules: from what amount? For which customers? Over what maximum duration? These rules avoid negotiating case by case and protect your cash flow.

2. Choose the number of installments and the frequency

The right compromise is the shortest schedule your customer can afford. On virement.tn, a plan has from 2 to 36 installments, monthly, quarterly or annual. Align the frequency with your customer's income (monthly for an employee, quarterly for a seasonal business, for example).

3. Get an explicit agreement

A schedule only has value if the customer has clearly accepted it: amount, number of installments, dates. On virement.tn, the customer validates the plan with their validation code, which makes their consent traceable.

4. Plan for delay before it happens

Possible penalty: if you apply one, define it from the start (daily rate or fixed amount) and inform the customer.
Default threshold: after how many days late is the plan considered in default?
Flexibility: decide in advance whether you accept postponing an installment or revising its amount.

5. Make paying simple

Each installment must be easy to pay: a clear amount, a date, a safe destination RIB. With virement.tn, each installment is an invoice that the customer pays by a bank transfer from their bank, to your verified RIB — no card, no direct debit.

6. Track without spending your days on it

A schedule cannot be tracked by hand beyond a few files. You need a dashboard that shows what is paid, what is coming and what is late, and automatic reminders: the platform sends a reminder before the due date and follow-ups in case of delay.

What virement.tn does not do

virement.tn does not advance the money and does not grant credit. It is you who decide to spread payments; the platform organizes and tracks the schedule. The customer can, if they wish, pay an installment early.

For a financing contract with collections tracking, see the leasing page. For installments that recur with no defined end (subscription, membership fee), see recurring payments.

Frequently asked questions

Is an installment payment a loan?

Not necessarily. When the organization itself grants a payment schedule to its customer, it is a commercial arrangement and not credit granted by a financial institution. The rules that apply depend on your activity: if in doubt, seek professional advice.

How many installments should you offer?

As few as possible while remaining manageable for the customer. The longer the schedule, the greater the risk of non-payment and the tracking workload.

How can you be sure the customer has accepted the plan?

By obtaining explicit, recorded consent. On virement.tn, the customer validates the plan with their validation code.

Setting up installment payments: a guide for organizations